Privacy Policy

Northern Glow Naturals ("we", "us", or "our") is committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data when you use our online platform and services related to natural cosmetic products.

Information We Collect

We collect personal information that you voluntarily provide to us when you interact with our site or services, including but not limited to:

• Contact details such as your name, postal address, phone number, and email address
• Order and payment information for product purchases and wholesale inquiries
• Details related to customized formulations and consultation requests

How We Use Your Information

Your personal data is used for purposes that include:

• Processing and fulfilling your orders and requests
• Communicating about your orders, services, and any updates relevant to your interaction
• Improving our products, services, and website experience
• Complying with legal obligations and protecting our legal rights

Data Sharing and Disclosure

We do not sell or trade your personal data. We may share information with trusted third parties only as necessary to operate our business or comply with the law, such as:

• Service providers who assist with order fulfillment, payment processing, or marketing
• Legal authorities when required by applicable law or to protect our rights

Cookies and Tracking Technologies

Our online platform uses cookies and similar technologies to improve user experience, analyze site traffic, and tailor content. You can control cookie preferences through your browser settings. Blocking cookies may affect some functionality.

Your Rights Under GDPR and Other Privacy Laws

If you are located in regions governed by the GDPR or similar privacy laws, you have rights regarding your personal data, including:

• The right to access and receive a copy of your data
• The right to rectify inaccurate or incomplete information
• The right to erase your data in certain circumstances
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent where processing is based on your consent

To exercise these rights or for any privacy-related inquiries, please contact us at our physical address below.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no internet transmission or electronic storage method is 100% secure.

Data Retention

We retain your personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Children’s Privacy

Our site and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children without parental consent.

Contact Information

For questions, requests, or concerns regarding this privacy policy or your personal data, please contact:

Updates to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We encourage you to review it regularly to stay informed about how we protect your information.